VISIOMER® Specialty Methacrylates
Frequently asked questions
Do you have questions about the product use, customer service or order management of VISIOMER® methacrylate monomers? In our FAQ section you will find answers to some of the most frequently asked questions from our customers.
If you wish to cancel or change order details, please contact your contact from customer service that is printed on your order confirmation. (Please see general terms and conditions).
No, it is not possible to pick up ordered items. All orders will be shipped.
Evonik does not guarantee the performance of any VISIOMER® product if the shelf life has expired. Expired material should be analyzed before use. For a quick test procedure, please contact our technical service representative here.
In case you need more information about our products or applications, please visit our OnVISIOMER® resource center or contact our technical service representative here.
Please directly contact our customer service here.
VISIOMER® has a staff of technical experts that are happy to support your project with information and samples. Please contact our technical service representative here.
You can download our technical data sheets here or contact our technical service representative.
Please contact your sales representative here to order a sample.
We process orders very quickly in order to ensure the fastest delivery possible. All orders are shipped according our order confirmation. However, arrival time can vary from product to product and from country to country. Please directly contact our customer service for more information here.
The stability of (meth)acrylic monomers can only be guaranteed by appropriate storage. The products are usually stabilized in order to avoid undesired premature polymerization. The storage conditions must comply in detail with the guideline in our storage and handling brochure here.
We are your experienced partner for new solutions based on methacrylate chemistry. Please contact our technical service representative here.
Please contact our technical servive representative here.
The standard stabilization can be varied upon request. Please contact your sales representative to discuss your needs here.
VISIOMER®, Evonik's global trademark for methacrylate monomers, stands for high quality products, global comprehensive service and long lasting expertise. Today our VISIOMER® standard portfolio includes more than 50 monomers and thus offers a versatile toolbox to solve literally every challenge in a broad range of application areas.
Shelf life information for our products is provided on our technical data sheets, which you can download here.
If you receive any damaged goods, please notify us immediately after receipt. If possible, take pictures of the damaged items. We will investigate the incident and take any immediate measures to mitigate the issue.
To inquire about Regulatory Information of a particular product, please contact directly our technical service representative here.
You can download our current ISO certificate here.
For technical support, please contact our technical service representative here.
